Hughes

Store Systems Study 2017: Retail Tech Spend Trends

This study marks the 14th year that RIS and IHL Group have collaborated on the definitive study that examines coming trends in technological advances that impact retail operations, growth plans, budgets and technology purchases for 2017 and beyond. Last year, we noted that retailers are gradually leaving behind their traditional “channel mindset” and instead are embracing transformative technologies that will ultimately enable them to streamline offerings and services to their customers regardless of channel. We call this strategy Unified Commerce, and it has become a major component of this study.

 

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