The Hughes Customer Gateway gives you easy access and a bird's eye view of all wireless and wireline technologies deployed within your organization. With its ease-of-use and a full suite of highly customizable features, the Hughes Customer Gateway ensures a higher standard of network monitoring than ever before. You’ll enjoy complete control of your entire network via a single, easy to use interface. Using the Customer Gateway addresses common challenges associated with monitoring multiple technologies, resulting in increased uptime, optimized application performance, and faster outage recovery.
Enhanced Fault Management with Advanced Help Desk provides real-time status monitoring and alarm management for your entire network, plus full Tier 1/Tier 2 Help Desk support for proactively identified outages.
Enhanced Performance Management enables trend analysis, network planning, and troubleshooting with historic, on demand, or scheduled reports for traffic analysis, troubleshooting, forecasting, and capacity planning. Reports can be generated for the entire network or filtered for a remote site or IP address. Plus, you have 100% visibility into your network in real-time, with one second aggregation points.
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