Hughes

Banking & Finance

Image of woman using ATM

 

The business of retail banking is in the midst of a dramatic paradigm change.

The rise of competitive financial technology (FinTech) companies, the focus on digital native consumers, and the impact of sustained low interest rates have created a perfect storm that is transforming retail banking.

 

As banks become increasingly dependent on technology to differentiate the customer experience, they also become increasingly dependent on the network. Insufficient capacity and high levels of congestion can ruin a customer’s experience at the branch. When self-service transactions fail to complete or video calls with live agents are too choppy to comprehend, customers become frustrated and refuse to use the very solutions banks are dependent upon to distinguish their brand.

 

In order to help shepherd in this new era of banking and support “Bank of the Future” initiatives, Hughes is leveraging innovative technologies to address retail banking’s demand for higher capacity access, high quality of service for real-time apps, robust network security and high-performance enterprise Wi-Fi.

 

Benefits for Banking:

  • Network capacity and the need for new options: Hughes employs innovative technologies to achieve consistent, enterprise-grade service over broadband connections, addressing random packet loss by continuously taking real-time measurements of these dynamic connections. Hughes then deliberately shapes the data traffic to fit within the available capacity, avoiding packet loss resulting from insufficiency.

  • Wi-Fi provides critical customer insights: After network capacity and security, the final piece to supporting in-store mobility lies within the bank itself—in the air. To drive customer adoption of a bank’s mobile application and employee utilization of Universal Banker tablets, banks need a flexible and robust Wi-Fi infrastructure that can deliver great performance and easily adapt to rapidly evolving market requirements.

  • High quality of service for real-time apps: Hughes enforces QoS policies for video and voice apps to ensure network utilization aligns with business priorities.

  • Security must be a core competence: With increasingly frequent and sophisticated cyber attacks, network security is vital to a bank’s strategy. As evidenced by recent high profile credit card breaches, affected retailers can suffer significant losses in both sales and brand reputation. Customers simply won’t visit locations or organizations they do not trust. When it comes to network security, the strength and scope of any solution must exceed the severity of the threat. Powerful Next Generation Firewall (NGFW) with Unified Threat Management (UTM) capabilities are required to deliver the strongest security possible. Hughes has partnered with leading network security firm, Fortinet, to natively integrate their market-dominating portfolio of network security products with Hughes' innovative WAN optimization capabilities.

ADDITIONAL INFORMATION LINKS

  • 8 POINTS TO HELP FIND AN SD-WAN TAILORED FOR YOU

    While adopting SD-WAN is a step in the right direction, it's not enough by itself. See how Hughes uses 8 Fit Points to tailor an SD-WAN solution to best meet the needs of its customers.

  • PCI Compliance Suite

    As cybersecurity threats continue, nothing is more important than protecting client data. Hughes has brought together industry leading PCI tools that can be accessed via a mobile-friendly PCI Compliance Portal.

  • THE RIGHT SD-WAN DELIVERS FLEXIBILITY

    Keep everything running around the clock, regardless of internal staff levels, with Managed SD-WAN.

  • SD-WAN FIT POINTS

    Looking for an SD-WAN solution that actually measures up to fit all of your business needs? Hughes will work with you to assess requirements and deliver an SD-WAN solution tailored specifically for your unique business.

  • THE ROLE OF AI IN BANKING

    Banks are undergoing dramatic transformations such as, redesigns, consolidations and interactive solutions. There is also a movement towards improved service automations using Artificial Intelligence.