HughesON VoIP Service July 08, 2019 Resource Type Solution Sheets Categories: VoIP Download solution sheet Despite the advent and growth of new communication channels between consumers and businesses, voice services remain important. Research, including Google’s study on use of their “click to call” function, shows that for instant answers, complex problem solving or a just personal touch, customers still want to talk to a human being. If you are not using a business Voice over Internet Protocol (VoIP) service, you’re missing out on a valuable way to engage with your customers, enhance their experience, and generate revenue. Related Resources Case Studies VoIP Adoption Leads to Free PCI Upgrades for Major Quick Service Restaurant March 17, 2017 White Papers HughesON ActiveTechnologies August 02, 2016