Hughes Signage

How to Deliver Employee Communications that Drive Great Grocery CX

CUSTOMER EXPERIENCE (CX) is critical for grocers’ future, and employees are a key part of delivering that experience—especially in an era of rapid change. That has increased industry focus on enhancing employee training and engagement. Relevant, on-the-spot communications ensure employees stay well-informed on products, processes, and the important role they play in delivering the brand experience, ensuring a positive CX and supporting employee satisfaction and retention.