Digital Concierge

Enhance the guest experience with engaging visual communications.

Digital UX Concierge

In today’s world, travelers expect to have relevant information readily available at any given time. And rather than dedicating staff members to be “on the ready” to provide answers to frequently asked questions, hotels of all shapes and sizes are going digital in an effort to enhance the guest experience by providing an “always there” concierge. Hughes’ customizable HughesON™ Digital Concierge kiosks are designed to put inviting information at your guests’ fingertips while serving as an incremental revenue source for your property.

With HughesON Digital Concierge, you can keep your customers better informed and entertained with engaging content and up-to-date local information such as:

  • Specific property information

  • Local business, events and attractions

  • Headline news, sports and weather

  • Answers to frequently asked questions

  • Special offers and announcements

  • Hotel and brand loyalty programs

  • Emergency information

  • Flight schedules

Features and benefits

  • Touchscreen to put information at your fingertips

  • Customizable, responsive design to display perfectly on any screen

  • Easy to setup and use the content management and distribution system

  • Time-of-day scheduling to show the right content at the right time

  • Flexible and robust reporting

  • Multiple content support including Flash and HTML5

  • Delivered over the cloud for fast deployment

  • Mobile device integration to control content on-demand.

Hotel managers and owners are quickly learning that providing engaging content and answers to frequently asked questions is not only saving them money, but also elevating their guest experience, making their property a destination instead of simply a night’s stay.