Retail Technology Study

Convenience Store News Technology Study 2021 finds that while 75% of retailers plan to increase their tech spend in 2022, there is a significant divide between smaller versus larger store operators.

Need to secure your network and protect against cyber threats?

Outdoor EMV Liability: What's Next?

Even though the Outdoor EMV liability shift deadline has passed, there are still thousands of locations that have not met the upgrade requirements. So what happens now? Here are several things to consider. Consider the chargeback P&L impact timeline, fraud migration to non-EMV sites, and a future with EMV-only credit cards!

Managing C-Store Business Risk

The C-store industry is facing enormous market pressures. While COVID-19 may dominate the headlines, there are many other risks that are equally as threatening to this industry, including growing cybersecurity threats, new privacy regulations that govern customer/employee data, and the outdoor EMV liability shift. In this session, Todd McClelland, McDermott Will & Emery LLP, will provide a broad overview of the various business risks for the C-store industry and give guidance on how C-store operators may prepare.

Mastering the C-Store Tech Stack

As the C-store industry endures a dramatic digital transformation, technology plays a dominant role in the customer’s and employee’s store experiences. Effective execution can drive sales, increase customer satisfaction, and increase employee retention. An inadequate tech stack will continuously undermine store operations and threaten the viability of the business. In this session, Gray Taylor, CONEXXUS Executive Director, will share key principles for C-store operators of all sizes to consider in the development of their technological strategies.

Ransomware Protection and how a Managed Security Service Provider can Protect You from Being the Next Target

C-Store State of the Union

The C-store industry is in the midst of a perfect storm. Beyond COVID-19, there are many other meaningful trends that are driving technology transformation from within the industry, including age verification to reduce underaged vaping, market consolidation, and new data privacy regulations. The impending outdoor Europay, MasterCard, and Visa (EMV) liability shift will segregate the industry into two groups: those who support forecourt EMV chip transaction and those who do not. In this session, Tim Tang will provide an overview of key market trends and provide guidance on how best to prepare.

MNSPs and Cybersecurity Essentials for C-Store Operators

While the outdoor EMV liability shift has dominated technology adoption in the C-store industry for the past several years, there are other growing cybersecurity threats to consider. Leading C-store brands have suffered very public data breaches. While outdoor EMV upgrades allow for chip transactions in the forecourt and the associated Managed Network Service Providers (MNSP) aim to reduce counterfeit credit card fraud, these investments do nothing to protect the back office PC and other critical components in the store. In this session, Tim Tang will provide an overview of cybersecurity essentials for C-store operators.

Missed the Outdoor EMV Deadline? Start by choosing an MNSP!
One unmistakable impact of the pandemic is the emergence of “Convenience 2.0,” a concept stemming from the dramatic rise of in-home delivery and curbside pickup options. When Covid-19 hit, customers needed a way to get the products they wanted safely; and businesses needed to adapt their operations...
In less than a couple of months, C-store operators who have not upgraded their fuel dispensers to accept EMV chip transactions will be held liable for fraudulent credit card transactions. In the convenience store industry, this Outdoor EMV liability shift rightly receives the lion’s share of market attention. However, Outdoor EMV upgrades...
News of massive data breaches over the years have intensified consumers’ concerns over data security. According to First Data, only 11% of consumers trust retailers to properly manage a data breach. To maintain a positive customer experience and safeguard brand reputation and loyalty, retailers should deploy a comprehensive...
Are you ready for everything that comes next? In April 2021, Europay, Mastercard and Visa (EMV) will shift the liability for fraudulent and counterfeit credit card transactions to retail petroleum operators who fail to upgrade their forecourt dispensers to accept EMV chip transactions. But the liability shift is more than a deadline. It’s actually a...
C-store Strengthens Payment Protection with PCI Compliance Suite
CSN EBook 08 2020

The Digitally Advanced C-Store: The Future is Already Here

Consumers want a safe, fast, and friction-free shopping experience, and that requires strong technology. C-stores must be able to quickly identify and deploy solutions that support consumers’ fast-changing preferences. But this technology won’t perform without a solid digital infrastructure. Learn what C-stores must do to compete.

How can Hughes help?

As a Managed Network Service Provider (MNSP) our goal is to make technology easier and cost-effective. We have a comprehensive portfolio of business solutions to meet all of your technology needs. We are here to help you be ready for the deadline and ready for what comes next.


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