Hughes Signage

Services and Solutions to Drive Impactful Communications with Customers and Employees

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  • Retail & Grocery

    Improve customer service and employee satisfaction with a strong digital platform to support their in-store experiences. Features such as digital promo boards, Indoor and outdoor digital menu boards, shopping kiosks or other digital signage can elevate customer experience. Managed solutions such as breakroom TV, digital employee communications and cloud-based training platforms can turn employees into brand ambassadors.

  • Restaurants

    Whether you have one location or a thousand, customers expect a digital experience when they visit your business. Hughes offers a full suite of managed services and digital signage to enhance customer satisfaction, improve security, and support staff engagement and training. Tools such as digital menu boards, secure transactions, guest Wi-FI, employee training TVs, and self-service kiosks help your business stay one step ahead.

  • Hotels & Motels

    Your guests expect a clean and comfortable environment which requires you to create a more inviting experience. Hughes digital media solutions allows you to create customizable digital messaging deployed virtually everywhere. You can engage and inform your guests, creating memorable experiences during their stay from check-in to check-out.

  • Healthcare & Hospitality

    As healthcare services and records move online, both network infrastructure and security are paramount concerns for providers and patients. Hughes offers cloud-based solutions to support EHR access and security, caregiver and patient communication, and patient monitoring. Hughes is a leading partner for healthcare providers committed to staying at the forefront of the digital infrastructure at a time when the industry is undergoing a dramatic transformation in how services are provided.

  • Franchise

    Franchise customers expect a unified experience regardless of which local franchise they visit. Hughes provides connectivity, security, Wi-Fi, and digital signage services that ensure a seamless experience for franchisors, franchisees, and customers. By using a single provider, franchisees and franchisors ensure a robust digital experience that delivers a secure, satisfying customer interactions and real-time brand messaging.

Proven Solutions to Enhance Customer Experience

Did you know that just 1 happy buyer can equal 9 or more referrals for your business?

For years, retailers have lamented the "Amazon effect," -- the impact of e-Commerce on the traditional brick & mortar business model due to shifting shopping patterns.  What is often overlooked is the power of a fabulous customer experience.  One that can be shared.  One that drives loyalty.  

Solutions including digital menu boards, self-service / interactive kiosks, digital promotional boards, waiting area & dining area TV can create immersive experiences, provide additional product information and insights, and reduce the perceived waiting time.  

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Did you know 86% of buyers would pay more for a better customer experience?

 

 

The Customer-Facing Digital Signage Market in
Retail Through 2021 Report

94%

of retailers have used a type of digital signage to augment, change or improve customers' in-store experiences.

80%

of retailers consider digital signage either important or essential for their customer experiences.

45%

of retailers believe differentiation from competitors is the top reason they should adopt digital signage.

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Customer Experience Hinges on Better Employee Engagement

Did you know that "disengaged employees" cost companies between $400-500 billion?

Why are they disengaged?  According to CompuCom, people who work with outdated technology and/or poor communication feel less productive, and are 750% more likely to be frustrated and 450% more likely to quit.  

Companies with highly-engaged works are 21% more profitable and 17% higher in productivity.  Why?  Because when employee have the information and tools needed to, they offer discretionary effort.  They off cross/up sell opportunities that enhance product experiences and drive incremental revenue.

Solutions including BreakroomTVMediaTrainingCorporate DVR / VODCloud-Based Content Management and Smart TVs can provide real-time communication, relevant job aids, and on demand programming to employees when and where it's needed most.

The Value of Engagement is in the Numbers

Disengaged employees are not loyal. Without loyalty, they will take any opportunity to leave. When a front-line, $10/hr employee leaves, it can cost upwards of $3,000 to replace them. For a distributed organization or retailer, that can equate to a huge revenue and growth hurdle.

The Science of Engagement Calculator, built on 40 years of industry insight will help you understand your true costs of turnover.

Hughes is a recognized leader in world-class, managed, digital media services

Customers Who Love Hughes MediaSignage

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